What is a hotel?

For the purposes of this book, a hotel can be defined as an establishment that provides lodging in exchange for pay; usually in the short-term. Simple. This definition, although vague, encompasses a wide range of hotel categories that will be discussed and defined in the chapters in this book.

This book is divided into three main sections: guest, services, and design, each of which has subcategories. These include Amenities, Guest Sequence, Back of House, Service Sequence, Configuration, and Rooms and Style. Each of these subcategories has been thoroughly researched and a series of “packages” or collections of commonly paired hotel options are defined in each chapter.