Design For Empowered Patientship: Mapping the Boston Healthcare Ecosystem
This research team is mapping the healthcare ecosystems of Boston and Milan, exploring the co-design and co-production processes that contain evidence of patient-driven innovation. The project observes and maps different scenarios in which design plays a role in the interdisciplinary innovation process, mapping experiences and practices of products-services, technologies, organizational processes, initiatives, public programs or actions, and policies—with the goal of pinpointing and connecting this emergent knowledge to the actors’ system that produced them. The mapping of the Boston healthcare ecosystem will be compared with Milano’s to clarify the nature of the empowered patientship and identify opportunities for strategic cross-connections and research initiatives through interdisciplinary collaborations and partnerships. The project aims to promote a cure to care cultural, pragmatic, and interdisciplinary transition in healthcare systems; nurturing a patient-centric development of new products-services to provide more agency and choices to patients and promote health equity and inclusion (meaning impact on individual satisfaction and community welfare).
Team Members: Miso Kim, Michael A. Mages, Susan Mello, Estefania Ciliotta, Paolo Ciuccarelli,Stefano Maffei, Beatrice Villari, Massimo Bianchini