Developing Technology Literacy Game for Older Adults

The digital divide is a critical but overlooked social determinant of health outcomes in older adults. Despite 91% smartphone ownership among adults aged 50+, fewer than one in four of 65+ feel competent using digital technology, compounding the risks of social isolation, reduced healthcare access, and diminished independence. During COVID-19, telehealth use among older adults surged 3,800%, yet many lacked the skills to access these services when they were most needed. Existing training programs have demonstrated limited effectiveness in building durable confidence.

This project addresses this urgent equity gap by developing an innovative, modular board game that transforms technology education into an engaging, repeatable, intergenerational experience. The game is designed to teach essential digital skills, from basic smartphone navigation to telehealth and healthcare portal access, through familiar game mechanics that older adults already know. A game-based format allows learners to revisit content repeatedly at their own pace, with family members, friends, and peers serving as natural co-learners. In particular, the game focuses on teaching technology skills essential for healthcare access.